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Tired of being on hold waiting in the queue for a representative…

State Changes Nursing Home Benefit for MLTCs
You may have recently received a letter from the New York State…

Bus Travel Training at ICS Brooklyn
Does the idea of using a public bus make you nervous because…

Brooklyn Door Policy Changes
Effective Monday, April 23, the ICS Brooklyn office door will…

New Call Center Hours: 8:00 a.m. – 6:00 p.m.
As of March 1, 2018, the ICS Call Center will be making the following…

New Rules for Appeals and Fair Hearing Rights Effective May 1
What is changing on May 1, 2018?
New federal Medicaid managed…

Fire Safety Weekend: Learn Fire Safety at ICS Bronx
In recent months, several deadly, large fires have rattled…

Anna Fay (1938-2017): A Life of Activism
Our beloved friend and colleague Anna Fay passed away Friday, December 15, 2017, after a brief illness.

A Member “Grievance” is now a “Complaint”: What You Need to Know
As of March 1, however, ICS is changing the way we refer to grievances, but the process will stay the same. A member “grievance” is now a “complaint.”

Three ICS Icons Inducted in Disability Rights Hall of Fame
The NYS Independent Living Council (NYSILC) has inducted three giants of ICS and disability rights history among the first honorees of the newly created New York State Disability Rights Hall of Fame.

Civics League for Disability Rights: A Name to Reflect All
Listen to several members of the Civics League sharing their thoughts about it with Independence Radio host Stephanie Wallace!

Three ICS Icons Inducted in Disability Rights Hall of Fame
The NYS Independent Living Council (NYSILC) has inducted three…