How to Get More Information or Begin the Application Process

If you’re ready to begin the application process to join ICS Community Care MLTC, call ICS toll free at 1.877.ICS.2525 or complete our online application form:

Please note that membership in ICS Community Care is dependent upon meeting our eligibility requirements, a medical assessment, active Medicaid status, and approval by New York State. Contacting us by phone or online is the best way to get more information or to take the first step in becoming a member of ICS Community Care.

If you have questions about ICS Community Care MLTC, you can get more information by:

  • Calling ICS toll free at: 1.877.ICS.2525, Monday through Friday, from 8 a.m. to 6 p.m.
  • Emailing us at


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