For Health Care Professionals

If you have a client, patient, or program participant who needs help to live as independently as possible, we’re here to assist.

ICS offers two distinct plans: ICS Community Care MLTC, our traditional Medicaid managed long-term care plan, and ICS Community Care Plus FIDA-MMP (Fully Integrated Duals Advantage Medicare-Medicaid Plan), our new plan for those eligible for both Medicare and Medicaid. In both plans, participants have a Care Manager and are part of a Care Management Team that works with participants, their families and their health care providers to coordinate the home care, health care and social services participants need to live at home, safely and in good health.

Get Started

To learn more about our plans and which might be a better fit for your client or patient, call us toll free at 1.877.ICS.2525, Monday through Friday, from 8 a.m. to 8 p.m. If you wish to refer an individual to ICS, you can complete our online referral form.

If your client or patient is ready to enroll  in ICS Community Care Plus FIDA-MMP, they should:

  • Call the New York Enrollment Broker, New York Medicaid Choice, at 1.855.600.FIDA or TTY 1.888.329.1541, free of charge, Monday-Friday, 8:30 am to 8:00 pm, and Saturday, 10:00 am to 6:00 pm; write New York Medicaid Choices, P.O. Box 5081, New York, NY 10274; or go to their website  http://www.nymedicaidchoice.com.
  • Indicate that they have decided to join Independence Care System’s Community Care Plus FIDA-MMP.

If your client or patient wants to learn more about FIDA-MMP or about other options for his or her  health care, they can:

  • Call the New York Enrollment Broker, New York Medicaid Choice, at 1.855.600.FIDA or TTY 1.888.329.1541, free of charge, Monday-Friday, 8:30 am to 8:00 pm, and Saturday, 10:00 am to 6:00 pm; write New York Medicaid Choices, P.O. Box 5081, New York, NY 10274; or go to their website  http://www.nymedicaidchoice.com, or
  • Call Medicare at 1.800.MEDICARE (1.800.633.4227), TTY 1.877.486.2048, 24 hours a day, 7 days a week.

 

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