Contact Us

Independence Care System has three locations—in Manhattan, downtown Brooklyn and the Bronx. For directions and information on accessible public transportation, go to:

ICS Headquarters: Manhattan

257 Park Avenue South, 2nd Floor
(between 20th and 21st Streets)
New York, NY 10010-7304
Phone: 1.212.584.2500
Fax: 1.212.584.2555
View on Google Maps

ICS Brooklyn:

25 Elm Place, 5th Floor
(between Livingston Street and Fulton Mall)
Brooklyn, NY 11201
Phone: 1.718.907.1600
Fax: 1.718.907.1601
View on Google Maps

ICS Bronx:

400 East Fordham Road, 10th Floor
Bronx, NY 10458
View on Google Maps

  • If you have a hearing or speech disability and would like to contact ICS through the TTY, please call 1.855.ICS.4TTY (1.855.427.4889). You can also use the New York State Relay Service by calling 711.
  • To learn about an ICS plan, or to refer someone, call us toll free at 1.877.ICS.2525 or click on Get Started.
  • To book an ICS expert to speak: Experts on long-term care for senior adults and people with disabilities and chronic illnesses, multiple sclerosis and spinal cord injury, wound care, rehabilitation and the art of wheelchair fitting, would be happy to speak to your group. Just call Loreen Loonie, Senior Vice President, Community Relations, at 1.212.584.2548 or email
  • To receive our community newsletter, The Independent click here.
  • To view the weekly ICS Voices Blog or to sign up to receive it in your inbox, click here.


Contact Loreen Loonie, Senior Vice President, Marketing and Communications, at 1.212.584.2548 or email


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