Welcome ICS Member!
As a member of ICS’s Medicaid managed long-term care plan, ICS Community Care MLTC, your needs are very important to us. So we gathered together links to the different kinds of information you may want at different times. If you don’t see what you need on the website, or if you have further questions, contact us via the phone numbers or email address listed at the top of the page. Our member services coordinators are here to help.
For information about your plan and services:
To book transportation:
Independence Care System covers transportation to and from medical appointments or adult day program activities that are part of a member’s care plan. Click here to see our Transportation Handbook. To schedule transportation, call ICS a minimum of 48 hours (2 business days) prior to the appointment at 1.877.ICS.2525.
Independence Care System is proud to offer a wide range of classes and special events for members, including more than 15 weekly and bi-weekly activities, from art classes to writing groups, as well as seasonal events including trips to sporting matches, art exhibitions, and much more! Read about our different social programs and special events, view our calendar of what’s coming up, and learn about our Participant Advisory Council.