ICS Community Care Plus FIDA-MMP
Your life has changed. It’s getting harder to walk up the stairs, cook a meal, remember things. You’ve had a stroke, a heart attack, a fall. You need help to live in the home you love and the community you love.
Or the life that’s changed isn’t yours—maybe it’s your mother’s, your father’s, your husband’s, your wife’s.
At Independence Care System…
we understand, and we can help.
ICS’s Community Care Plus FIDA-MMP (Fully Integrated Duals Advantage Medicare-Medicaid Plan) is our new plan for recipients of both Medicaid and Medicare, who are residents of Manhattan, the Bronx, Brooklyn, or Queens.
ICS’s FIDA-MMP was designed especially for you, to customize and coordinate the full range of home care, health care and social services you need to live at home, in your community. Our goal is the same as yours: to keep you healthy, safe, and independent.
Everything about our FIDA-MMP you can find here, including our Participant Handbook, Provider and Pharmacy Directory, Pharmacy Benefits, information on how to join, and much more. You can also view our new FIDA-MMP brochure in English, Spanish, Russian, Chinese, Italian, Korean, and Haitian (Creole).
Still have questions? Call us toll free at 1.877.ICS.2525 or TTY 1.855.ICS.4TTY, Monday through Friday, from 8 a.m. to 8 p.m. A Call Center representative is here to help.
ICS Community Care Plus FIDA-MMP is a managed care plan that contracts with both Medicare and the New York State Department of Health (Medicaid) to provide benefits of both programs to Participants through the Fully Integrated Duals Advantage (FIDA) Demonstration.
Limitations and restrictions may apply. For more information, call ICS Community Care Plus FIDA-MMP Participant Services or read the ICS Community Care Plus FIDA-MMP Participant Handbook. Benefits, List of Covered Drugs, and pharmacy and provider networks may change from time to time throughout the year and on January 1 of each year.”
You can get this information for free in other languages. Call: 1-877-ICS-2525 and TTY: 1.855.ICS.4TTY Monday through Friday 8 am to 8 pm. The call is free.
Puede obtener toda esta información en otros idiomas de manera gratuita. Llame a ICS al 1.877.ICS.2525 y a la línea TTY 1.855.ICS.4TTY, entre las 8 a. m. y las 8 p. m., de lunes a viernes. La llamada es gratuita.
Вы можете бесплатно получить всю эту информацию на других языках. Звоните в ICS по телефону 1.877.ICS.2525 и телетайпу 1.855.ICS.4TTY с понедельника по пятницу с 8:00 до 20:00. Звонок бесплатный.
您可免费获得所有这些信息的其他语言版本。请在周一至周五上午 8 点至晚上 8 点致电 ICS，电话号码为 1.877.ICS.2525，听障专线 (TTY) 为 1.855.ICS.4TTY。此为免费电话。
Ou kapab jwenn tout enfòmasyon sa a gratis nan lòt lang. Rele ICS nan 1.877.ICS.2525 ak TTY 1.855.ICS.4TTY, ant 8 a.m. ak 8 p.m., lendi jiska vandredi. Apèl la gratis.
이 모든 정보는 타 언어로 무료로 제공됩니다. 월요일~금요일, 오전 8시~오후 8시 사이에 1.877.ICS.2525 및 TTY(청각 장애인용 전화) 1.855.ICS.4TTY로 ICS에 전화해 주십시오. 이 전화는 무료입니다.
Le informazioni in questione sono disponibili gratuitamente anche in altre lingue. Chiamare ICS ai numeri 1.877.ICS.2525 e TTY 1.855.ICS.4TTY tra le 8:00 e le 20.00 dal lunedì al venerdì. La chiamata è gratuita.
For information on ICS Community Care Plus FIDA-MMP contact ICS Community Care Plus FIDA-MMP or the New York Enrollment Broker. To enroll or for other options for your health care, call the New York Enrollment Broker at 1-855-600-FIDA TTY 1.888.329.1541from Monday-Friday, 8:30 am to 8:00 pm, and Saturday, 10:00 am to 6:00 pm or visit http://www.nymedicaidchoice.com.
The State of New York has created a participant ombudsman program called the Independent Consumer Advocacy Network (ICAN) to provide Participants free, confidential assistance on any services offered by ICS Community Care Plus FIDA-MMP. ICAN may be reached toll-free at 1-844-614-8800 or online at icannys.org.
You can get this information for free in other formats, such as Braille or large print. Call 1.877.ICS.2525. The call is free.